Born to be a winner the best your trusted advisor

G4S' roots trace back to 1989, with our first surveillance insurance investigation assignment in North Carolina. By the mid-90s, G4S expanded its service offerings to include claim, disability and database investigations. At the turn of the century, we introduced international investigations and outsourced special investigation services. We pioneered investigative claims system integration with business strategy and led the deployment of centralized case assignments with a repository for reporting metrics. From real-time digital dashboards to quantifiable outcome reporting on investigative activity, we established ourselves as a leader in today's domestic and global investigation marketplace. For more than 30 years, our name has been synonymous with the highest standards of integrity and service in the investigations marketplace.

A Unique Approach

Our unique approach assesses investigation needs and risk factors; develops a detailed action plan and captures return on investment. Through these initiatives, we meld the critical components of corporate governance, investigation volume, consulting and investigative outcomes into a seamless process driven through advanced analytics and technology. As a result, our clients add value, manage complexity, increase efficiency and sustain competitive advantage in their market.

Who we are

Our story begins more than 30 years ago. Since inception, we have accomplished great things including expanding our national footprint into Europe and Australia, introducing market-leading technology and growing to become the industry-leader in insurance claims investigations.

At G4S, professionalism is our signature and every relationship is built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We always act with integrity and respect, we are passionate about service excellence and achieve our success through innovation and teamwork.

With a wide footprint across the United States and abroad, G4S plays an important role in many communities. Our people and resources not only provide services, but also make a positive impact by supporting the welfare of the local communities in which we live and work.

Our people are guided by our mission statement and driven by our commitment to investigation and customer service excellence. We take great pride in being a trusted solutions partner and advisor to our clients for their enterprise wide investigations. This means we will provide you with measurable results while minimizing your financial losses and increasing your profits.

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One of your investigators was able to obtain a statement from a claimant who admitted a car accident she was involved in was staged. He was also able to determine the involved drivers were next door neighbors. Because of this information, the claims were withdrawn, saving more than $60,000. Thank you!

Claims Leader, National TPA

I wanted to personally extend a thank you to you and your staff for your efforts in this case, which resulted in a savings of $908,000. I also recognize this investigation was done with a lot of personal risk to the investigators and for that, I am most grateful. This is a prime example of going above and beyond!

Claims Leader, National TPA

I recently used G4S for the first time and wanted to reach out and let you know everything worked out perfectly. The service was awesome, which helped me in determining my liability position. The video you were able to secure was very clear and the report which was written was done so very well. I will definitely be using you all again. Thank you!

Multi-Million Dollar Insurance Company

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800.927.0456

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